How do I pay for my Booking?

When booking your transportation service, it's important to know how you can conveniently pay for your reservation. At Busy BEE Bus Company, we offer multiple payment options to ensure a seamless and hassle-free experience for our customers. Whether you prefer to pay cash on the day or through your credit or debit card, we've got you covered.

Cash Payment

If you choose to pay cash on the day of your booking, simply inform our booking operator during the reservation process. On the day of your journey, you can easily settle the payment directly with the driver. This option provides a convenient way to handle payment for those who prefer to pay in cash.

Credit or Debit Card Payment

For customers who prefer the convenience and security of electronic payments, we accept credit and debit card payments. When making your reservation, select the option to pay via your credit or debit card. You will be prompted to enter your card details securely, ensuring the confidentiality of your information.

When can I book my transport?

When it comes to booking your transport, it's important to plan in advance to secure your reservation. All online bookings should be made at least 24 hours before the scheduled journey. This allows us to make necessary arrangements and ensure the availability of our transportation service for your desired date and time.
If you require transport within the next 24 hours, please call our provided telephone number to confirm availability. Our operators will be happy to assist you and make the necessary arrangements to accommodate your last-minute transportation needs.

Are the prices per passenger or per vehicle?

At Busy BEE Bus Company, we offer transparent pricing for our customers. All our charges are per vehicle and not per passenger. This means that you can enjoy our transportation service without worrying about additional costs based on the number of passengers.
Our pricing structure ensures affordability and flexibility, allowing you to travel comfortably with your group without any financial burden.

Do you charge extra if my flight is delayed?

We understand that flight delays are beyond your control, which is why we strive to provide a stress-free experience for our customers. If you provide us with your flight number during the booking process, you will not be charged extra if your flight is delayed.
Our dedicated team monitors flight arrivals at all UK airports, enabling us to adjust our schedule accordingly. To ensure a smooth pickup experience, please make sure to provide your flight number to the booking operator during the reservation.

How will I find my driver at the airport?

Finding your driver at the airport is made easy with our meet and greet services. All our drivers are given your contact information, allowing them to call you upon your arrival. They will provide instructions on where to meet them in the specified location within the arrivals section.
Please note that meet and greet services may include an extra charge. For further information or to confirm the availability of this service, please contact our operator who will be happy to assist you.

Are your drivers qualified?

At Busy BEE Bus Company, we prioritize safety and professionalism. All our drivers are fully qualified and undergo periodic training to ensure they meet the highest standards. You can trust that our drivers are experienced, knowledgeable, and dedicated to providing you with excellent service.

Do you take on company contracts?

Yes, we do take on company contracts. If you require transportation services for your company, simply fill in our contact form, and our team will get back to you within 2 hours. We understand the unique needs of businesses and offer tailored solutions to meet your specific requirements.

How long before departure will the bus arrive?

To ensure a timely departure, our minibus will arrive approximately 10-15 minutes before the specified departure time. This allows ample time for passengers to board the bus and for the driver to load luggage onto the vehicle. We value punctuality and strive to provide a seamless journey for our customers.

Can I drink alcohol onboard?

In general, alcohol cannot be consumed onboard our buses unless agreed upon in advance. If you would like to have alcohol onboard, please contact us to discuss the details. Please note that a small deposit may be requested for this arrangement.

Why can't my address be found?

Occasionally, our system may not recognize an address. There could be several reasons for this. One reason may be a "place name" that is not known to our system. In such cases, we recommend typing the address manually.
Another reason could be that the system cannot find a specific house number. In this case, you can enter the address without the house number. If you continue to experience difficulties, don't hesitate to contact our team for assistance.

Are your drivers experienced?

Yes, our drivers are highly experienced and fully trained. We take pride in our team of drivers who are not only skilled in driving but also have the expertise to look after all groups, including children. To ensure the safety and comfort of our passengers, all our drivers undergo DBS checks and meet stringent requirements.

How can I hire a Minibus?

Hiring a minibus with Busy BEE Bus Company is a simple and convenient process. On our website, enter the date and time of your travel, as well as the desired pick-up and drop-off locations. Our system will provide you with prices and availability for minibuses in your area. We cover the entire UK mainland, so you can rely on us for your transportation needs.

What sizes of buses can I hire?

At Busy BEE Bus Company, we offer a range of bus sizes to accommodate various group sizes. From small minibuses to 16-seaters, we have vehicles to suit your specific needs. If your group is larger than what can be accommodated by a single bus, you can easily hire multiple buses to ensure everyone travels comfortably.

What factors influence the cost when hiring a minibus?

The cost of hiring a minibus is influenced by several factors. The date, time, and destination all play a role in determining the price. Additionally, any specific requirements or additional services requested may also impact the overall cost. Our pricing is designed to be fair and transparent, ensuring you receive value for your money.

Is the driver included in the cost of coach hire?

When you hire a coach through Busy BEE Bus Company, the cost always includes a driver. We do not offer bus rental without a driver as part of our service. This ensures that you can sit back, relax, and enjoy your journey while our professional and experienced drivers take care of the transportation.

Will there be any stops during my journey?

For longer trips, rest stops may be necessary to provide adequate rest time for both passengers and drivers. These stops are included in the price of your trip and will be coordinated to ensure a comfortable and enjoyable journey. Rest assured that any required stops will be legal and adhere to safety regulations.

Do Buses have free Wi-Fi?

Some of our drivers provide passengers with access to free Wi-Fi during the journey. This allows you to stay connected and make the most of your travel time. However, please note that Wi-Fi availability may vary depending on the specific minibus and driver assigned to your reservation.

Will I have to pay anything after my trip?

Once you have fully paid the invoice for your minibus hire, you will not be charged anything additional. However, if any damage occurs to the bus during your trip due to your actions, you may be liable for repair costs. We encourage all passengers to treat our vehicles with respect to ensure a pleasant experience for everyone.
With Busy BEE Bus Company, you can expect a seamless, reliable, and comfortable transport experience. From flexible payment options to qualified drivers, we prioritize your satisfaction. Choose us for all your transportation needs and enjoy a stress-free journey.